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	<title>eye forward &#187; IxDA</title>
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	<description>dissecting design</description>
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		<title>Facilitation &#8211; one of the designer&#8217;s &#8217;soft skills&#8217;</title>
		<link>http://www.rickmunoz.com/blog/2008/facilitation-one-of-the-designers-soft-skills/</link>
		<comments>http://www.rickmunoz.com/blog/2008/facilitation-one-of-the-designers-soft-skills/#comments</comments>
		<pubDate>Sat, 07 Jun 2008 00:05:24 +0000</pubDate>
		<dc:creator>Rick</dc:creator>
				<category><![CDATA[IxDA]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[luminaries]]></category>

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		<description><![CDATA[Last Monday, I attended an IxDA event at the Adaptive Path studios. The talk, &#8220;Herding Cats and Taming Lions,&#8221; was given by Jon Littell, a user experience director from Hot Studios. I had no clear expectation of what I was to hear, and so with an open mind. The event was great, with a pleasant [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.rickmunoz.com/blog/wp-content/uploads/2008/06/691693_many_hands.jpg" alt="many hands" align="right" />Last Monday, I attended an IxDA event at the Adaptive Path studios. The talk, &#8220;<a href="http://upcoming.yahoo.com/event/704477/">Herding Cats and Taming Lions</a>,&#8221; was given by <a href="http://www.fullhumanbeing.org/">Jon Littell</a>, a user experience director from Hot Studios. I had no clear expectation of what I was to hear, and so with an open mind. The event was great, with a pleasant pre-presentation meet &amp; greet period, and great turn out. Also, the cheese and crackers were dee-lish.</p>
<p>Littell brings his background in Psychology studies to bear in his approaches to facilitating, and proved to be a great presenter, offering a wealth of psychological concepts that can be tapped to understand individuals and get the most out of people who are taking part in group brainstorming.</p>
<p>A couple of key concepts that I was able to retain include the notion that any facilitator must enable participants to express themselves in a way that is in line with their own needs. Using personality type maps, Littell pointed out that people are motivated by- and like to express themselves in different ways. I&#8217;ve been part of many brainstorming groups and I will say that the quality of the facilitator is usually essential to extracting the value hidden within the hearts and minds of the brain stormers.</p>
<p>He highlighted the efforts of an outfit call <a href="http://www.grove.com/site/index.html">The Grove</a>, a band of consultants who practice a method called &#8216;graphic facilitation&#8217;; roughly, a way to guide conversations using visual cues and mapping to capture ideas and propel the collective thought processes. Also of note is the <a href="http://en.wikipedia.org/wiki/De_Bono_Hats">de Bono Hat</a> concept, also conceived as a means to enhance the thought process, but more specifically a method to describe unique psychographic profiles that then may be adopted by individuals or groups as they engage in disucssions.</p>
<p>My descriptions above are clearly inadequate in their attempts to capture Littell&#8217;s presentation, but the larger point remains: the IxDA hosts terrific events that draw a group of talented designers and terrific speakers. People pay thousands of dollars to attend &#8216;conferences&#8217; that contain lots of the kind of ideas that you can find in talks like this, for free.</p>
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